Beware of Cold Calls from "Windows Technical Department" or "TalkTalk" or "Microsoft" or "Windows Care" or "Support On Click" or "BT" the names vary, they usually begin by saying they have found a problem with your PC or that it is sending signals to the internet that can be intercepted, these calls are NOT genuine.  Details are to be found in an article from The Guardian Click Here or here is another article on MalwareBytes blog describing the experience Click Here and another article Click Here
I strongly advise against letting people you don't know take control of your computer

Also beware e-mails saying things like "Domain Notification - This is your Final Notice of Domain Listing" this is also a scam, for details Click Here  
Microsoft Windows 10 Free Upgrade started 29/7/15, please click here for details
and click here for technical requirements/specifications - however do consider the implications before upgrading your operating system!

Microsoft Support for Windows XP ended April 8th 2014, please click here for details

 

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Last Edited 14/1/16